Haillo

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Conversational AI + Automation

AI that answers.Automates.And gets things done.

Build AI-powered voice, messaging and workflow automation without the complexity. One platform for every conversation and the work that follows.

Start Building See how it works
HAIllO AGENTAppointment assistant
Action complete
Incoming callNew appointment
00:00
Caller

“Hi, I’d like to book an appointment for tomorrow.”

Haillo

“We found availability at 10am tomorrow.”

Caller

“I’ll take that, thanks.”

Haillo

“Appointment booked.”

Caller

“Thank you so much.”

HAIllO AIIntent understood
CALENDARReadyChecking availabilityAvailability found
ACTIONReadyConfirming bookingAppointment booked
WHATSAPPConfirmation sent
WhatsApp · now

You’re booked for tomorrow at 10:00. I’ve sent your confirmation here.

✓✓

Appointment booked and WhatsApp confirmation sent.

Visual workflow builder

Build the conversation.Automate what happens next.

Design exactly how Haillo should respond, decide and take action. Drag, drop and connect each step to turn conversations into real business outcomes.

Explore the workflow builder
WORKFLOWAppointment booking
Live preview
Appointment journey Ready to run
↘
TRIGGERIncoming conversation
?
TALKAsk what they need
✦
AIUnderstand intent
⌘
DECIDEAppointment?
▦
CALENDARCheck availability
✓
ACTBook appointment
↗
MESSAGESend WhatsApp
Send confirmations automatically.
✓
COMPLETECustomer confirmed
⌁
CONNECTHuman handoff
Bring in your team when they’re needed.

Workflow complete. The appointment is booked and a WhatsApp confirmation was sent.

More than conversation

From hello to handled.

Give Haillo everything it needs to understand the conversation, make the right decision and get the work done.

01

Talk

CONVERSATION

Have natural conversations.

  • Ask questions
  • Collect information
  • Confirm details
  • Run surveys
02

Think

INTELLIGENCE

Understand what needs to happen.

  • Understand intent
  • Make decisions
  • Search knowledge
  • Remember context
03

Act

OUTCOME

Turn conversations into action.

  • Send messages
  • Send email
  • Call APIs
  • Trigger workflows
04

Escalate

HUMAN HANDOFF

Bring in people when they’re needed.

  • Warm handoff
  • Human escalation
  • Route conversations
  • Follow-up

Haillo can talk, think, act and escalate to a person when needed.

Omnichannel

One AI. Every conversation.

Meet your customers on the channels they already use, while Haillo keeps the conversation and the work connected.

Thursday appointment
Context connected
VOICE · INCOMING CALL00:18
JM
Customer“Can I book for Thursday morning?”
✦
HAIllO UNDERSTANDSAppointment request
Booked ✓

The customer starts on Voice and Haillo keeps the context connected across WhatsApp, SMS and Web.

Your AI, your way

Sounds like you.Works like you.

Choose how your AI sounds, behaves and responds. Give it your knowledge, your rules and the right workflow for the job.

Explore AI agents
CUSTOMER SERVICE AGENTCustomer Service Ready
Workflow
Customer Support
Channels
Voice + WhatsApp
VoiceSouth African English
PersonalityWarm & helpful
FriendlyPatientProfessional
Knowledge Connected
Company knowledge
Conversation styleNatural
ListensHandles interruptionsResponds naturally
Human handoff

Bring in your team when needed.

AI modelOptimized automatically
✦Best fit
How it works

From idea to live in four steps.

No complex implementation project. Build, connect and launch your AI from one place.

01

Build your workflow

Drag, drop and connect each step, or describe what you want Haillo to automate.

02

Create your agent

Choose its voice, personality, knowledge and how it should handle conversations.

03

Connect your channels

Add Voice, WhatsApp, SMS, web and the tools your business already uses.

04

Go live

Publish your agent, monitor conversations and improve as you learn.

Build for free

7-day free trial · Credits included

Visibility & control

See everything.Stay in control.

Follow conversations as they happen, understand what’s working and bring in your team when they’re needed.

Operations
Systems online
LiveCustomer Service Agent
Customer

“I actually need to change the date.”

Haillo

“Of course. What day would work better?”

✦
AI SUMMARYConversation understood

Customer called to reschedule an existing appointment. The appointment was successfully moved and confirmation was sent.

Outcome Resolved
QualityGood
Duration3m 42s
00:00

Request identified

01:18

New date selected

03:42

Confirmation sent

1,284Conversations
84%Handled by Haillo
4.6 / 5Customer rating
98.7%Availability
Conversations handledLast 30 days
Outcomes

See whether requests were completed.

Quality

Find conversations needing attention.

Cost

Understand interaction costs.

Experience

Track sentiment and feedback.

Built closer to home

World-class AI.Built for South African business.

Powerful conversational AI shouldn’t require an enterprise budget or a team of developers. Haillo makes it accessible to businesses ready to put AI to work.

01

Made for local businesses

Build, launch and manage AI without needing your own development team.

02

WhatsApp ready

Meet customers on one of the channels they already use every day.

03

Built closer to home

Technology designed around the realities of South African businesses.

What will you build?

What could Haillo handle for you?

Start with one conversation your team handles every day. Then let Haillo take care of what happens next.

AI Receptionist

Answer every call

Understand what customers need, answer common questions and route them to the right place.

Appointment Booking

Book appointments

Schedule, reschedule, confirm and remind customers automatically.

Lead Qualification

Qualify leads

Answer questions, capture details and send qualified opportunities to your team.

Customer Support

Help customers

Answer common questions and complete routine requests without making customers wait.

After-hours

Stay available

Keep helping customers when your team isn’t available.

Follow-up

Follow up

Automate confirmations, reminders, surveys and customer follow-up.

Don’t take our word for it.Build one.

Get 7 days to explore Haillo, build your first workflow and make your first AI calls. Credits included.

Build for free

7-day free trial · Credits included · No developers required

Questions

A few things you might be wondering.

Do I need technical experience to use Haillo?

Haillo is designed around visual building and guided configuration rather than writing software. Some familiarity with your business processes helps, but you do not need your own development team to get started.

Can I use my existing business phone number?

Haillo supports voice connectivity and phone number routing. The exact setup depends on your current telephone provider and configuration, which our team can review with you.

Does Haillo work with WhatsApp?

Yes. WhatsApp can be connected as one of the channels Haillo uses to communicate with customers.

Can Haillo connect to my existing systems?

Yes. Haillo can use APIs, webhooks and built-in actions to exchange information and complete work in the systems your business already uses.

What happens when Haillo needs a person?

Your workflows can route or hand conversations to your team when a customer needs human help.

What happens after my free trial?

Pricing and plan details will be finalized before launch.

Placeholder answer — requires business confirmation.